Privacy Policy
This policy explains how Rain of Light ("we", "us") handles personal data collected through this website. We are an independent concierge service operating in Abu Dhabi, UAE.
What we collect
When you submit the enquiry form we collect the name, email address, phone number and message you provide. Our host may also log technical data such as IP address and browser type for security and basic statistics.
How we use it
We use your details only to respond to your enquiry, prepare a quote, and arrange the services you request. We do not sell your data or use it for unrelated marketing without your consent.
Legal basis
We process your data on the basis of your consent (given when you submit the form) and to take steps at your request before entering into a service agreement.
Sharing
We share only what is necessary with the people delivering your booking — for example a guide or a transport provider. We may use service providers (such as our email or hosting provider) who process data on our behalf. We do not sell personal data.
Retention
We keep enquiry data only as long as needed to handle your request and for a reasonable period afterwards for our records, then delete it.
Your rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) you may request access to, correction of, or deletion of your personal data, and may withdraw consent. To exercise these rights, contact us using the details below.
Cookies & analytics
This site uses only essential functionality by default. If you add analytics (for example to measure visits), describe it here and obtain consent where required.
Contact
Privacy questions or requests: hello@louvreae.com · +971 600 893 366.